FAQ's
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Where are you located?
GC Automotive is proudly Australian owned and operated, providing quality 4WD parts and accessories to customers across Australia.
Are all of your products made in Australia?
No. While GC Automotive is an Australian-owned business, not all of our products are manufactured in Australia. We work with trusted local and international suppliers to provide quality products that meet our standards and offer the best value to our customers.
How long does shipping take?
Products shipped from our Australian warehouses typically arrive within 0–14 business days.
Products shipped from our international warehouses generally take 5–30 business days, depending on the product and your location.
For more information, please refer to our Shipping Policy.
Will I receive tracking information?
Yes. Once your order has been dispatched, tracking details will be provided where available so you can monitor your delivery.
Can my order arrive in multiple shipments?
Yes. If your order contains products from different warehouses, items may arrive separately to ensure the fastest possible delivery.
Can my order arrive in multiple shipments?
Yes. If your order contains products from different warehouses, items may arrive separately to ensure the fastest possible delivery.
Do your products come with a warranty?
We stand behind the quality of every product we sell and are committed to assisting customers with any genuine manufacturing defects or warranty claims in accordance with Australian Consumer Law.
Please refer to our Returns & Warranty Policy for further information.
How do I know if a product will fit my vehicle?
We do our best to provide accurate fitment information on all product listings. However, we recommend checking your vehicle details carefully before purchasing.
If you're unsure, feel free to contact our team and we'll be happy to assist.
Do you offer returns?
Yes. We offer returns in accordance with our Returns & Warranty Policy and Australian Consumer Law.
Please review our Returns & Warranty page for complete details.
Can I cancel or change my order?
If your order has not yet been processed or dispatched, we may be able to make changes or cancel it. Please contact us as soon as possible, and we'll do our best to help.
Do you install products?
No. GC Automotive does not provide installation services. We recommend having products installed by qualified professionals to ensure proper fitment and maintain warranty eligibility where applicable.
How can I contact GC Automotive?
You can reach our team through our Contact page, and we'll get back to you as soon as possible.
Do you stock products for vehicles other than the Toyota Hilux?
Absolutely. While our passion started with the Toyota Hilux and Australia's 4WD culture, we're continually expanding our range to offer quality products for a wide variety of makes and models.